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How cricaza247 Handles Your Personal Data

At cricaza247, we take the privacy of your account data seriously — this policy explains exactly what we collect, why we collect it, and how you can request…

Data collected only as neededYour right to access anytimeSecure storage, encrypted at restNo data sold to third partiesIndia-based account support
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cricaza247 How cricaza247 Handles Your Personal Data
CONTACT YOUR PRIVACY TEAM

Reach Us About Your Privacy Rights

If you want to access, correct or delete any personal data we hold, our privacy team is reachable through the channels below. We aim to acknowledge all data-related requests within 48 hours and resolve them within 14 calendar days, subject to identity verification. Our support staff can walk you through the steps to submit a formal data request or update your communication preferences.

Team online

Email Privacy Request

Send a formal data-access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can verify your identity and locate your records promptly.

Live Chat Support

Start a live chat session from any page on cricaza247.co. Our agents can raise a privacy ticket on your behalf and give you a reference number to track progress through to resolution.

In-Account Help Centre

Log in to your cricaza247 account, open the Help Centre and select Privacy & Data. From there you can download a copy of your stored data or initiate a deletion request without leaving your account dashboard.

HOW WE PROTECT YOU

Browse Our Data Handling Standards

Every layer of how we store and process account data is built around limiting exposure and giving you meaningful control.

Encrypted Data Storage

All personal data — including your name, contact details and payment references — is stored with AES-256 encryption at rest.

Cookie Controls

We use functional cookies to keep your session active and analytics cookies to understand which lobby sections you visit most.

Account Security Practices

Your account password is hashed and never stored in plain text.

Data Retention Limits

We keep transaction logs for the period required under applicable Indian financial regulations, then delete or anonymise them.

Third-Party Processor Agreements

Payment partners processing UPI, Paytm and PhonePe transfers operate under data-processing agreements that restrict them from using your information for…

Requesting Changes to Your Data

To correct, export or delete data we hold, submit a request via live chat or the in-account Help Centre.

Your Privacy Questions Answered

The questions below cover the most common things account holders ask about how cricaza247 collects and manages personal data. If your question is not here, our live chat team can raise a formal privacy ticket on your behalf.

We collect your name, email address, phone number, date of birth and the payment details linked to deposits or withdrawals via UPI, Paytm or PhonePe. We also log device identifiers and session data to keep your account secure.

Yes. Log in, open the Help Centre and select Privacy & Data, then submit a data-export request. We verify your identity and deliver a downloadable copy of your stored records to your registered email within 14 days.

No. We do not sell or rent identifiable data. We share information only with payment processors — such as UPI gateway partners — who are contractually bound to use it solely for completing transactions on your behalf.

Profile data is deleted within 30 days of a confirmed closure request. Transaction logs are retained for the period required by applicable Indian financial regulations, after which they are deleted or fully anonymised.

Contact us via live chat or the in-account Help Centre, select Privacy & Data, and describe the correction needed. After identity verification we update the record and send a written confirmation to your registered email address.

We use functional cookies (required to keep your session active) and optional analytics cookies. You can switch off non-essential cookies at any time from the cookie preference panel in the site footer without losing account access.

Reach our privacy team by email or live chat with a description of your concern. We acknowledge all complaints within 48 hours. If you are unsatisfied with our response, you may escalate to the relevant data-protection authority under applicable Indian law.

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