Reference

Explore the Rules That Govern Your Account

These terms and conditions set out the agreement between you and cricaza247 when you open and use your account at cricaza247.co.

Applies to all account holdersCovers deposits via UPI, Paytm, PhonePeJurisdiction-dependent accessUpdated when policy changesContact us to raise any concern
cricaza247 Explore the Rules That Govern Your Account
REACH OUR TEAM

Open a Line With Our Support Staff

If any clause in these terms and conditions is unclear, or if you want to raise a concern about your account, our support team is available around the clock. We aim to acknowledge every query within one hour and resolve it within 24 hours, depending on complexity.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents are available 24 hours a day and can walk you through any clause in these terms or help with account-specific questions on the spot.

Email Support

Write to us at [email protected] with your account ID and the specific clause or issue you want to discuss. We aim to send a detailed written response within 24 hours of receiving your message.

Help Centre

Visit the Help Centre within your account to find answers to common questions about these terms, account eligibility, payment rules for UPI and Paytm, and the process for requesting changes to your personal details.

HOW WE HANDLE THIS

See How We Apply These Terms Every Day

These terms are not a formality — they shape every interaction you have with cricaza247.co.

Data Handling

We collect only the account and payment data needed to process your transactions and verify your identity.

Cookie Policy

We use session and preference cookies to keep you logged in and remember your lobby settings.

Account Security

Your account is protected by two-factor authentication and session time-out controls.

Data Retention

We keep transaction records and account data for as long as required by applicable law in your jurisdiction.

Your Contact Rights

You have the right to contact us at any time to query how your data is used, request corrections to…

Requesting Changes

To update your registered name, email, or linked payment method — including your UPI handle or Paytm number — raise…

Check the Answers to Common Terms Queries

The questions below address what we hear most often about these terms and conditions. If your question is not covered here, reach our support team via live chat or email and we will respond with a specific, written answer tied to your account.

These terms apply to every person who opens an account at cricaza247.co. Access depends on local law and is available only where local law permits. By registering, you confirm that your use of the platform is lawful in your jurisdiction.

We will send a notification to your registered email address before any update takes effect. If you continue using your account after the effective date, that counts as acceptance. If you disagree with a change, contact us to close your account before the date shown in the notice.

Send a data request to [email protected] from your registered email address, including your account ID. We will compile and send your data within seven business days. There is no charge for a first request within any 12-month period.

Yes. Submit a deletion request through the Help Centre or by emailing [email protected]. We will close your account and remove personal data from active systems within 30 days, subject to any retention obligations required by law in your jurisdiction.

All transactions through UPI, Paytm, and PhonePe are governed by these terms. Deposit and withdrawal conditions, processing timescales, and any limits applicable to your account tier are set out in the Payments section of the Help Centre.

Contact us immediately via live chat and we will freeze your account within minutes while we investigate. Change your password and review your two-factor authentication settings. We will send a written summary of our findings to your registered email address within 48 hours.

Email [email protected] with your account ID, the transaction reference, and a brief description of your concern. We aim to acknowledge disputes within one hour and issue a resolution within 5 business days. Complex cases may take longer and we will keep you updated throughout.